FAQ + Policies
Is your formula 5-Free? What does 5-Free mean?
Yes, Gridlock Lacquer polishes are all created with a 5-Free formula. This means that it is formulated without the toxic combination of formaldehyde, toluene, dibutyl phthalate, camphor or formaldehyde resin.
Do you test on animals? Is your formula vegan?
No, we do not test on animals. Our products are cruelty free and vegan.
Where do you ship from? How long will it take my order to ship?
All orders are shipped from Buffalo, NY. Lead times may vary depending on how busy we are, but usually ship in 1-3 business days (M-F).
Do you offer wholesale pricing to retailers?
Yes- please send an email with your shop name and contact information to email@example.com and we can forward you a line sheet, minimum order quantity info and pricing.
Do you ship internationally?
No, not at this time.
Do you accept returns?
No, we are unable to accept returns on nail polish or body products. If your shipment is damaged in transit, please email firstname.lastname@example.org and include a photo of the damage within 72 hours of delivery confirmation from USPS, along with your order number.
Is this gel nail polish?
No. We do offer our City Sheen topcoat which is formulated to mimic the long wear of a gel topcoat.
For further information, please contact us at: email@example.com